Privacy Policy

Effective Date: June, 8th 2025

1. Who We Are

REVNGN, LLC (“we,” “our,” or “us”) provides digital marketing automation, CRM services, and communication tools to business clients. This Privacy Policy outlines how we collect, use, and protect personal data, both for our own business and when processing data on behalf of clients.

2. Information We Collect

We collect information directly from users and clients, including:

  • Contact details (such as name, phone number, and email)

  • Billing information (such as business name, EIN, and address)

  • Technical data (such as IP address, device/browser type, and usage logs)

  • Client-supplied contact lists and communications content

We do not knowingly collect personal data from children under the age of 13.

3. How We Use Your Information

We use collected information to:

  • Provide our services and manage client accounts

  • Process payments and maintain business records

  • Authenticate users and secure access to our platform

  • Analyze usage and improve service delivery

  • Support compliance with regulations and carrier messaging standards

When acting as a data processor, we use client-provided data solely under their instruction.

4. Third-Party Services

We rely on secure cloud infrastructure and communication providers to power our platform. These subprocessors may handle personal data on our behalf, and are contractually obligated to maintain security, privacy, and regulatory compliance. A list of current subprocessors is available upon request.

5. Data Sharing

We do not sell personal data. We only share data:

  • With subprocessors under contract

  • To comply with law or valid legal process

  • In the event of a business transfer or acquisition

  • With client instructions when acting as a processor

6. Consumer Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. Requests can be submitted to: privacy@revngn.com. We reserve the right to verify your identity before processing requests.

7. Data Transfers

We may transfer personal data outside your country of residence using legally recognized transfer mechanisms such as Standard Contractual Clauses or frameworks approved by relevant authorities.

8. Data Retention

Client account records are retained for up to 7 years. Messaging logs and campaign data are retained for a minimum of 24 months or as required to maintain compliance. Opt-in records are stored for a minimum of 6 years to comply with messaging regulations.

9. Security

We follow industry-standard practices to protect data, including encrypted transmissions, secure storage, access control, and regular audits.

10. Policy Updates

We may update this policy from time to time. Changes will be posted to our website, and material updates will be announced by email at least 30 days in advance.

11. Contact

Questions or concerns can be directed to:
REVNGN, LLC
Fleming Island, Florida
privacy@revngn.com